FAQ

• How often do I need to pump my septic tank?

  On the average every 2 to 4 years. it depends on the size of your tank, how many people live in the house and the habits of the household.

• Are there any signs that I could be having problems with my septic system?

  Indicators could include some or all of the following symptoms: Sewer gas smell, toilet flushing slowly or gurgling, any other drains in your house going down slow, waste on top of your tank, standing water around your system or drainage fields.

• What type of toilet paper can I put into my septic tank?

  Most toilet paper is septic approved and should say it on the package. The best way to determine if your toilet paper is sufficient is take a handful of toilet paper and put it in a bucket of water. After 1-2 minutes, as you pull it out, it should start separating.

• Is it ok to use a septic additive?

  Yes, but make sure there are no harsh chemicals and it is all natural.

• What our some of the signs that my sewer may start to back up?

  Gurgling sounds in the toilet. Any toilets, kitchen sink lines, bath tubs, floor drains etc. that are draining slowly, and a sewer gas smell may be present. Also, be on the lookout for puddles around any floor drains.

• Can I clear a sewer blockage myself?

  Yes. You can rent a rodding machine from a local rental company and try it yourself. Make sure you get a machine that is capable of reaching the blockage and use the appropriate cutters. Most importantly, make sure you are confident in using the machine. Your biggest concern should be safety. If you are not comfortable call a professional.

• What is your response time?

  In most cases it’s in a couple of hours or the same day.

• Do you provide senior discounts?

  Yes, 10 percent off service.

• Do you provide free estimates?

  Yes, within a 20 mile radius.

• How long have you been in business?

  Family own and operated for over 40 years.

• Do you service residential clients?

  Yes, we serve both residential and commercial clients.